According to Directive 2013/11/EU, which was incorporated into Greek law with Joint Ministerial Decision 70330/2015, the option for electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADR) process is now provided across the European Union. If the customer qualifies as a consumer (i.e., a natural person acting outside their professional capacity) and has any issue with a purchase made from our website, they may initiate the ADR process through the unified EU-wide platform for online dispute resolution (ODR platform) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.
Services of on-line shop itsysparts.com provided in accordance with these terms of use. By entering the on-line store visitors must read carefully these terms. These terms of use may be modified at any time. And the visitors / users have the responsibility to periodically check whether they have been changes to these Terms of Use. The use of on-line shop after the above mentioned amendment, deemed as acceptance of the Terms of Use, as amended. Failure to comply with any term use, expressly prohibits the use of on-premises line. itsysparts.com fully comply with the provisions of Law 2251/1994 on Consumer Protection and the Decree Z1-496 / 2000 for remote sales.
PERSONAL INFORMATION
To use the on-line store is required on your part disclosure of some personal information. To place an order, you will be asked your full name, your address, the address to which you want to send the products sold, the number of your phone, your address etc. These data remain with the itsysparts.com but not disclosed to third parties and not used for any other purpose other than the completion of your order and information. If you choose a payment method to pay by credit card, then you will be asked the number, date and code. These elements, directly given to partner Bank through vivapayments service and are not disclosed to the owners / employees of itsysparts.com.
By entering your email address you agree that all needed to complete your order notifications to you may also be made to the declared email address.
PURCHASE
Upon purchase and checkout, the user is guided step by step instructions on automatic system. The order will be filed. Upon checkout, it will sent to the user via e-mail message that will confirm receipt of the order. If during the execution of the request an error occurs on the responsibility of the company, the latter is obliged to compensate the error. In any case the user, prior to completion of the order, will be able to check the order and correct it.
SAFETY
For further security of electronic transactions through credit cards, these are made with vivapaymnets security system that is payment institution licensed by the ECB for operation within EOX-31. Thus, during the purchase process by credit, the customer is automatically transferred to a secure server (secure server) to the service vivapayments. All information transmitted electronically from the customer and the transportation covered by the encryption algorithm SSL 128-bit. In this case not stored anywhere card details are used only during checking and charging.
The user name, your password and your credit card will be kept confidential at your own risk.
PAYMENT METHODS
In the on-line shop the following payment methods are available:
- With credit card which is charged according to the regulations of the relevant bank. Accepted cards Visa, Mastercard.
- Transfer to a bank account
- Through Paypal with the appropriate charge.
The Company has the right to remove any / s of the above payment methods or to adopt other, after amend this text.
MISSION-AVAILABILITY
The delivery time from itsysparts.com store is usually the next business day from the day of order, if the products are readily available and the condition of the stock, the time can be extended by a further 1-2 days.
As business days calculated daily weekdays (excluding Saturdays, Sundays and holidays). For shipments within Attica, delivery will be made by courier to your address, usually the next business day of the mission. For the rest of Greece, normally the day after or two days after the mission working day. For inaccessible areas delivery time depends on the years of courier company for the specific area.
PRICES OF SOLD GOODS
Prices listed next to each product as a final price including the respective legal VAT. The prices do not include shipping costs. The total cost (including shipping costs) confirmed at checkout.
ADVERTISING
Our website may contain advertising and may include links to third party websites. The itsysparts.com not responsible for the content of these pages the visitor has access to them on his own responsibility.
RIGHT OF WITHDRAWAL
From initial submission of customer's order up period of 14 calendar days from the delivery date, the customer is entitled to withdraw from the sale.
The withdrawal is unjustified and without any charge if the kind the customer has already delivered must return the product directly to the state it was received, with all its components, the forms that accompany it and its packaging in perfect condition.
The refund will be made within fourteen (14) working days of both the product and the price.
APPLICABLE LAW AND JURISDICTION
These terms of use, use of on-line itsysparts.com shop and transactions via the on-line shop are governed by Greek Law. In case where any of these terms could be deemed void or voidable, the nullity or cancellation will not affect the validity of other conditions.